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Volvo Financial Services is the global financial solutions provider of the Volvo Group, supporting the Volvo Group brands with expert financial services. This includes providing customers and dealers with a full-range of offerings, such as financing, leasing, and insurance solutions. Our team of about 1,400 professionals are located in 45 countries worldwide. As a part of the Volvo Financial Services team, you will experience challenging assignments, gain international exposure, and interact with colleagues around the world in the Volvo Group.

 

To support our business growth in Lithuania, we are looking for

Customer Service Representative Volvo Financial Services

 

PURPOSE OF THE JOB



Customer Service Representative VFS is responsible for administration of documentation for new leasing agreements and monitoring of existing agreement as well as respective evidence of contracts in the contract management system. Accountable for all customer queries and requests and resolves them or passes them to the responsible function. Responsible for initiation, contracts activation, changes of active leasing agreements.

 

YOU

·         have experience working within contract initiation/administration and customer service in the finance/ leasing industry

·         have interpersonal skills supported by strong written and verbal communication skills

·         have good knowledge of financial service products & services

·         have university degree in Business or related field

·         have ability to work with cross functional teams, dive deep into the details, and at the same time, be able to communicate key metrics to the management

·         have ability to work independently in a fast-paced and rapidly changing environment

·         have good knowledge of Microsoft Office (Excel, Word)

·         are fluent in Lithuanian and advanced in English

IN RETURN COMPANY OFFERS

·         to join a global and diverse team of highly skilled professionals who make customers win

·         opportunity to grow both personally and professionally

·         a space to initiate and implement changes for customer success and prosperity of society

·         an environment where we work with passion, we trust each other and we embrace change to stay ahead

·         flexibility that enables work-life balance

·         a package of additional company benefits such as health insurance and more

We create a work environment for all employees in which they can apply the available knowledge and acquire new skills, and of course, actively contribute to the company's and, at the same time, personal success. We will be glad to see you in our team!

 

Salary level: from 1.600€ to 2.000€ per month gross (before withholding taxes) depending on skills and experience. Also, annual bonus program will be applied in accordance with the Company policy.

 

Last application date: 24.08.2022

 

Ready for the next challenging career step?

We are looking forward to your CV in English: karjera@volvo.com

 

Confidentiality is guaranteed. Only selected candidates will be contacted.

 

For further information, please contact: